Good Samaritan Society – Miller Pointe

My husband Mac has been at Miller Point for a while. He is very depressed. He gets so darn upset because the staff is few and far between. When he puts his light on for help it takes so long for anyone to respond. By then bathroom stuff is done. I understand short staff but there has to be a way to get help for these people. Hire kids going to med school be good experience for them and less pay also.

We are lucky to get our loved one out of there alive, soo many things are wrong with this place. When you bring your concerns to the management they pass the buck over and over, when they run out of staff to blame then they blame the family. We had a scheduled meeting about our loved ones progress and not once did we talk about that, I recorded the meeting and also asked for the minutes of the meeting which they didn't have but still tried to make an official report which does not match my recording of the meeting and just shows how dishonest they are and they all complied to the same narrative like robots which you can be sure is how they are trained to never admit anything and shift the blame onto the resident and their familys. They sent us a bill for 4 days that was $1880 which they a

What a fantastic job you all did with your trick or treating event! So great of you to bring in all these wonderful kids who made all your residents smile! This truly shows the love and concern you have for each one of your residents! What a fantastic “home away from home” you provide for each one of them. Keep up the GREAT work MILLER POINTE!

As an actual resident of this facility, I can honestly tell you that this place is wonderful and the staff is amazing. The complaints I've seen from other reviewers are for the most part unfounded. Things like missing an item or so from food orders is really no big deal when you see how busy these people can be and see how hard they are working. No place is going to be perfect but this facility truly goes out of their way to do whatever they can with what they have. I highly recommend this facility to all. On a side note in reference to its cleanliness of the establishment itself, it is constantly being cleaned and its kept up very well. Same goes for the hygiene of its residents.

3 years ago they hired lots of African travel staff cna from liberia just that the place went down management refuse to look into staff was not taking of the residents and got worst everyday would not recommend any family to put your family here. And what family mention not calling family members and telling them they loved one is dying 100% true because i were there when residents are dying and nurse ignore when i mention to call someone because their pulse is very low another residents we were right with her when she died never heard not calling family when loved one is dying. Bad place