Gentle Dental Woodburn

Very personable customer service. Welcoming from the time you enter to the time you leave. The dental assistant was very kind, explaining everything in detail. The dentist was very professional and kind exceptional bedside manner. The entire experience was very positive and everyone made it easy for a young person to get a wisdom tooth removed.

Let me just say that when someone walks in an establishment you don’t STARE at them without uttering a single word as a receptionist. 👁️👄👁️It was giving awkward and weird. Greetings are a given in any type of facility providing treatment or care or any establishment for that matter. I actually had to say something to break the silence asking if they accepted walk-in’s which she said they were understaffed I totally get that so thats not an issue. Here are some greetings Ive put together for you being a southern gal , “Hey, how are you ! What brings you in today?” “Hey , how are you doing….how can I help you do today “ “Goodmorning, Welcome to Gentle Dental! Do you have an appointment with us today?” That’s all , just a little weird .

Thay did a wonderful job getting me in early as they continue to do so. They whole team is so sweet. Thank you again for all your kindness and look forward to having the rest of my wrk done. Heather :)

Informative, friendly, actually listened to what I was wanting to do and gave me every option available for me to choose what I wanted done with my dental treatment. Been going to gentle dental since 2013 I believe. Have never had a problem!

If you have any choice in dentists, don't go here. If you miss an appointment it'll be at least a year until they can reschedule you, and because the turnover rate here is obscene, you'll never see the same people working here twice. I was a patient here for four years, and I was only able to get in for three appointments, two of which were for the same thing because they screwed up the x-rays first time, and the third was supposed to be a cleaning but wasn't because they screwed up the scheduling. One time I was five minutes late to an appointment, and they insisted they couldn't see me, and yet the time next I came in they made me wait for 15 minutes and that was apparently just fine. Simply put, my experience with this place has shown it to be a poorly-run, understaffed, overwhelmed bus