Garden State Eye and Vision

Some of the worst customer service I have ever expeirenced. All the other complaints on here are right, listen to them, and go somewhere else so you don't get the physical and metaphorical headaches. I asked them to order the extras that were on my last pair of glasses. They told me that I had anti glare and blue light protection so thats what I thought I was getting. There are messages to my girlfriend where I expressed that I was excited they were getting me the anti glare again, especially with my astigmatism. Little did I know, they did not order the anti glare. I get the glasses and drive home (6 min away(trust me this will be important later)). Head stareted hurting immediately so within 15 min of receiving the glasses I call back to tell them my concerns. They told me that I didn

I just don't understand why they don't give you the receipt for what you paid. I only received the statement of what's been covered by the insurance and every time when I asked for receipt they email me the same statement multiple times 🤷 Also, It took 3 weeks to get new glasses.. during that 3 weeks I got a text message saying it's ready and you can come pick it up and when I got there it wasn't The doctor is nice but, the whole experience was weird and frustrated it.

Was able to make an appointment to have my eye exam due to floater and blurry vision in one eye. Dr Rana was caring, pleasant and thorough with examination of my eyes. Dr Rana explained the issue with my eye and put me at ease with the explanation of the results. I recommend Dr Rana and felt comfortable with the knowledge and expertise. Regards Steve B

I had something in my eye from work the other day. I woke up with excruciating pain in my eye and it was bright red and could hardly open it. Being an emergency, after dealing with 5 other places that either didn’t take my insurence, didn’t have staff on hand, or were completely incompetent or rude, I came across Garden State Vision. They were very accommodating to my situation, especially having my 2 year old with me, rushed me in asap with no issues, and dealt with and contacted my insurence before even arriving. The front desk receptionist was a very genuinely pleasant woman to talk to, even in my pain/panic and was knowledgable. As well Dr. Rana and her assistant were very skilled and have the patience of saints to get the metal shaving from my eye quickly with no pain while dealing wi

Terrible experience! The frame is far bad quality but charged a lot! Don't come to this site, your glass will be broken and no longer be used in very short time! They will find every excuse to refuse to replace a good one even though it's all their quality issue! Treacherous store!!!!!