Fred Meyer Pharmacy

I really wish you could leave a ZERO STAR review. I had to come into the pharmacy 4 times because they couldn't figure out my insurance. It wasn't until the last visit that a competent customer service rep figured it out and completely obliterated everything I was told previously, all of which turned out to be BS that the incompetent staff was telling me. I also had to call 6 times. It took from open to close, literally ALL DAY to finally get a competent worker who figured out what the problem was. In addition to my x4 visits, 2 of those were spent waiting in a line of 20 people (all of which were as frustrated as me), so it took an extremely long time. I have to pick up another medication today because when I went in earlier and after receiving a text saying my meds were ready, the clerk

The pharmacy is overworked most of the time. I do not have a cell phone or app so calling in a prescription is totally cumbersome. I used be able to enter the prescription number for refill but no more. FM requires a patient have a computer and an account. The web site will not allow me to make an account because my wife made an account first, even though both of use are registered with a FM card.

Don't bother. This pharmacy is so slow it's unusable right now. Refilling online or over the phone doesn't do anything: they won't start to fill it until you come into the store. Even then, you can expect to wait 45 minutes in line, just to be told it's another 2 hour wait.

Negative -5 star review for female pharmacist on staff October 20th, 2023. Rude, unprofessional or compassionate. Unwilling to assist with filling a prescription in a timely manner. We have a daughter with intractable nauseau that needed anti nauseau medication before a flight and her answer was that she couldn't pause any activity to help us. Consequently we had to fly 4 hours without the meds our daughter needed. Love Fred Meyer, but use another pharmacy if possible. Providence in Hood River is a great facilty and we appreciate all they did to help our daughter including calling in the medication we couldn't pick up.

Went to the pharmacy four times to pick up my prescription. The third time I was told it would be an additional three hours. The fourth time, now my prescription is out of stock. Now another three days. I will be moving my prescriptions.