For Eyes

There's no way these reviews are real. I have had the WORST experience at this place..they used to be ok 2 years ago. This will be my last time doing business with them. They gave me the runaround on if my contacts were ordered, lied about checking into it/never returned my call, and when I called for the FOURTH time, the person told me that I had called her at a bad time because she was there alone and the doctor wasn't in yet and was supposed to be there at 9 but he worked his own schedule. What is that to say to a customer?! I went up there since they refused to help over the phone. I was done with them and wanted my prescription so I could get contacts somewhere else. They said I could not have my prescription because I hadn't gotten my trial contacts back yet. I PAID for the exam but

Both people I interacted with were rude and didn’t seem interested in helping me at all. When I went to pick up my glasses, she handed them to me and said here you go and went in the back. I told her I had questions about my bill and she said the sales person should have explained it to me and just keep walking to the back. I will say, the doctor was helpful when I came back later to get my glasses adjusted.

I went in to the For Eyes store by myself to get new frames and lenses. Mary was an associate there that reached out to assist me and she was phenomenal! She was helpful when I asked for opinions and was so patient! She was very professional! Five stars for sure!!!

My experience with the For Eyes Snellville location has been completely unacceptable and by far the worst I have ever had with any eye care provider. I have been a loyal For Eyes customer for years, yet nothing about this recent interaction reflects the level of service I expected or paid for. I waited two months for trial contact lenses that I was originally told would arrive within 10–14 days. During that time, I received zero proactive communication. Every update I received came only after I repeatedly called the store—calls that went unanswered, unreturned, or provided no meaningful information. Despite multiple requests, I never received a single call from the manager. Corporate was no better. Instead of resolving the issue, they directed me to submit yet another complaint form and pr

As soon as I walked in faith was already giving me very cheerful energy. I genuinely needed help finding out my prescription and some frames and she picked out 4 different colors that I really loved. I was able to find what I needed thanks to faith!!