Family Medical Center at Lakeline

I have an autistic daughter who is showing signs of a UTI. When I got here, they wanted to immediately put a catheter in her, um… NO! We’ll try the cup first! The nurse was awful and was like, “How am I going to put a catheter in her all by myself”?! M’am, isn’t that YOUR JOB?! Plus we didn’t ask you to do that! They told me to go home, get a pee sample and come back with it tomorrow. I got the pee sample and they REFUSED to take it. Said they couldn’t do it and that it’s been sitting out too long (lie, pee can sit out for 2 hours and it had been about 10-15 mins since I got it). Thank god I found another clinic to take the sample and they even told me that it could sit out for 2 hours. Do not waste your time with these people. I ended up going home in tears with all the stress from these

I'm shocked by the number of 5 star reviews, but most are very old. This place has incorrectly billed me twice now. I booked an urgent care visit for flu symptoms and have received a bill using hospital outpatient codes for a sum of almost $2,000 after insurance. All I received was less-than-stellar service and a rapid test for corona virus & flu. I've also been billed for services at a location I've never been to at a time I did not go to this center. The doctor team does not seem stable or on the same page.

Friendly staff, Quick and helpful. The place was clean & I was in and out! They just started taking traditional Medicaid , definitely recommend!

Worst experience. The nurse attempted to draw my blood three times but couldn’t do it correctly. I ended up fainting during the process, and the staff showed little concern. I was given some water, but had to wait another 30 minutes before a different nurse finally came to draw my blood. I had my baby with me the entire time — it was a very stressful and exhausting experience. Truly disappointing.

Change your hours online. It says 6pm. I walk in 6minute after 4:30p and you turned me away.