Fall River HealthCare

My mom was taken care of better here than any other nursing home/rehab she has ever been in before. The staff was very caring, thorough, and communicative with us. The only downside is the rooms are very small with no chair for visitors.

If I could give this awful place negative stars I would. So instead, I leave a truthful and scathing review. The staff are woefully inept at looking around and ascertaining patients needs and wants. It is utterly filthy and smelly. Yes. I realize even the best of nursing homes/ rehabilitation centers have the all common patient odor. This goes beyond that! Way beyond that. The staff are rude, incompetent, and have a cavalier attitude to anything pertaining to ANYTHING, but more importantly, to patient care and their dignity. If I had a choice to recover at this facility or go home to die, I’d choose the latter!

I was sent here for physical therapy on April 22 by ambulance transportation. I had to visit the restroom immediately so I asked the nurse for a walker and she told me they didn't have any. (You would think for a rehab facility they would at least have a walker.) The patient on the side of me had a walker on the side of her bed so the nurse asked her if I could use it as well as I also asked her if I could use it to go to the bathroom. I noticed the nurse put on a pair of gloves and hand me the Walker, no she did not wipe it down before she gave it to me. I still really had to go to the bathroom so I just grabbed the Walker and walked my way to the bathroom. Once I was finished I went to grab the Walker and realized it had dried feces on the handles of the Walker I had borrowed. I did take

This place is very under staffed and do not provide adequate care to the patients. Place also needs to be renovated and is not clean. Medicare needs to cut payments to them and the state needs to go there and investigate. Do not sent your loved one there.

This facility is not appropriate for long-term care unless you are desperate. The nursing staff is well-intended but lack the appropriate resources to be effective. The patient furniture is extremely old, broken, and the common areas need attention to include their shower rooms water pressure is warm and the fixtures are old too. In addition, the owners should be fined and forced to update the building. The facility blue collar staff is predominantly non-English speaking such as janitorial and laundry staff which occasionally leads to underlying confusion. I noticed a lack of empathy from numerous professional staff members and overturn of rehiring Social Worker's and physical therapist. Much improvement is needed but in due time I am confident it will happen with guidance from the Departm