Eye On Design

As a federal officer, I have been a client of Eye on Design for over 10 years. They offer the best service and the best price in the Los Angeles area. I've seen numerous negative reviews here. I want to tell you guys. Do not argue with the salesperson if you have any problem; talk to their manager, and she will solve it for you. We are Chinese; we understand how to negotiate with our people. Don't argue with someone who can not solve the problem. I got new glasses this year, but I was not satisfied with the price. I called the manager and talked to her about the issue. She helped me solve the problem immediately. I am very happy with the new price she gave me. Recommended forever, 10 stars.

Optometrist is good but when I went to look at glasses frames the guy at the counter handed me two pairs over a $100 more expensive than my insurance. I dont mind paying over the insurane because of lense modifications. But the gasses are behind cases so I'm not about to ask for every single pair of glasses while the employees hand me too expensive shit trying to upsell me like that no thank you

Great serivice! The staffs here are very nice and helpful. The prices are reasonable too. My eyes have different visions. They were so kind and scheduled multiple appointments just to test my right eye carefully. I really appreciate their help. I also got the Blue light blocking option for my lenses. It's great for computer use.

My older sister and I got a Pair of spectacles from them. The personnel Ben was nice and quick,service was excellent! Will be back when we need a new glasses! 10/10

Eye on Design blatantly favors Chinese customers fluent in Cantonese or Mandarin, treating non-Chinese patrons as second-class citizens. I chose this in-network optometrist for convenience, but my scheduled appointment was disregarded. My chart was pushed down for apparent commission-based clients, forcing long waits—twice in one day. The staff’s dismissive attitude and overt bias left me feeling disrespected and unwelcome. Paying $200 for such treatment, as a non-Cantonese/Mandarin speaker, was infuriating. The discriminatory vibe triggered painful past experiences, leaving me both angry and disappointed. The exceptional doctor clearly explained my eye condition, but this couldn’t redeem the visit. A follow-up appointment brought similar disregard, with no acknowledgment despite arriving