Eye Logic LLC Dr. Derek W. Guarino

Dr Guarino is a great doctor, very calm and friendly. Sadly, after 20 years going to the practice, I've decided to leave. I tried to schedule an eye exam yesterday and the receptionist that answered was so rude it was...well, stunning. I've never experienced anything like it, to be honest. From the get go, it seemed like just asking for an eye exam was putting her out. Then she gave me all sorts of attitude about not getting an exam annually and ordering a bulk supply of contacts from 1800contacts. To paraphrase, she said: "I don't appreciate you not getting annual exams and flouting the rules by ordering a bulk supply of contacts." Really? I've done this since I was a kid, everyone I know does this. She then told me that going forward her office would not approve my orders from 1

Doctor Guarino is awesome, he is very thorough, takes his time, and is very pleasant. Unfortunately I have to give his practice one star because of his front office staff. Jennifer who works in the front office is very difficult to communicate with and was quite disrespectful to me as a customer. During the pandemic I was unable to come in for my yearly appointment for contacts. I called and initially she was very pleasant, saying they could send me contacts to carry me through until the office was open. She ended up sending me the incorrect lenses (a prescription I had several years prior). Instead of just apologizing and correcting the error I spent days trying to get in contact with her and eventually received a rude response. Long story short, I dropped the contacts off to her at the o

Great doctor and office staff! Very friendly and the doctor is wonderful about explaining things. He answers questions openly and honestly. He also spotted my friend's psuedotumor after months of doctors not being able to identify her medical issue. We have been very happy with Dr. Guarino, his wife and staff.

I've been incredibly pleased with the quality of care and customer service here. Dr. Guarino and his staff are kind, conscientious, and very professional. The variety of frames is amazing...and if you don't get styled by Jennifer, you are missing out.

Called to get appointment . They answer very nice.. but I had an important situation that needed to cancel (had to take daughter to the clinic) . They don't tell you that you getting charged 25 dollars when cancel after making the appointment... Haven't been there..and I won't go there .. thank you guys . One costumer less.