Excelsior Healthcare Primary Care - Norcross

I was on the fence of choosing this place as my primary care, because it’s 30 minutes away from me. I AM SO GLAD I CHOSE HERE!! I found Linh on ZocDoc and she has been incredible for me. She’s very communicative and makes me feel comfortable. The phlebotomist is also amazing! I’ve had ones in the past blow out my veins, have to take blood from hands, but she did it with ease straight from my arm. I also had my first pap here with Linh, and she was so amazing. I was very nervous because I’ve had a really traumatizing experience with STD testing in the past. She was very communicative and patient with me, explained everything and was gentle. She also goes out of her way to text you your results, which is an amazing convenience. The appointments are fast but not rushed at all. If you’ve bee

I really, really, really wanted to call this place my new primary care facility, but was left with two disappointing experiences. First and foremost, the staff at the front desk was always exceptionally helpful and kind. It was such a welcomed relief! During my first appointment, however, I was accidentally left waiting in my room for 45 minutes after the appointment was over. Someone was supposed to come and get me to show me where to get my blood drawn, but I was forgotten until the door was opened randomly (to be cleaned, I suppose?) and I surprised the person as I was still there. Fine, whatever. Mistakes happen, and I make them, too! I was advised to get an ultrasound on my thyroid during my annual physical and I was super happy that it was suggested! My annual exam felt complete a

I’ve been coming to this practice since I was a child, so over 20 years now! Dr. Fu is always caring and attentive to my medical concerns and questions, as well as the staff I see each time. Hoang, at the check in, greets me each time or takes my calls with a warm welcome, which is very important to me especially if I am coming in with something I’ve been worried about. Anytime I get blood drawn, the phlebotomist always gets it the first time. I have small and also moving veins and have had horrible experiences where I have to get stuck multiple times. Never at this practice! The entire staff I’ve engaged with over the years are consistent and well trained. I will always come here and would recommend anyone looking for a new practice to also come!

Truly one of the best experiences I’ve ever had at a doctors office. From the front desk, to the medical assistant, the provider, and the phlebotomist I was blown away by the efficiency and compassion of the clinic. I was lucky to be seen by PA-C Linh Huynh who was incredibly personable and intelligent. If you need a PCP, this is the place to go!

Many of the doctors at this clinic are interns! They prescribed the wrong medication! Their lack of experience caused my family member's condition to worsen! The receptionist at the front desk was also very rude afterwards! I do not recommend this clinic!