EvergreenHealth Totem Lake Medical Plaza

The service has been quick each time I have been there. The front desk employees are a bit curt and robotic which isn’t that big of a deal but could be a little more friendly/welcoming. They won’t tell you if your insurance covers (even with referral) the visit which is a first at any doctor/clinic/hospital I have visited. Luckily I was on apple health. I looked into prices and they are severely overpriced. Without my insurance my visit was $650 and I was in and out of the procedure room in 3 minutes. Just double check what is covered before going in!

The nurses and staff were completely uncompassionate and had huge lack in understanding. I went in there voluntarily for mental health reasons. They treated me like a common criminal once my boyfriend left to go home. They proceeded to violently beat me and wrongfully restrained me. They broke my glasses in the process. They injected me with three syringes full of tranquilizers all at once. If anyone saw the surveillance footage they would see I did absolutely nothing to deserve such treatment. Because of their actions they damaged me physically and I can now no longer own a firearm. What gives them the right to treat people in such ways. I've been through hell wanting to rise from my ashes by getting help.

I feel bad giving such a low rating. but after switching hospitals and paying bills elsewhere with the same insurance, they waaaay overcharge. Like 300 here compared to 40 at pacific medical (thats after insurance) The support staff arent very helpful either

Easy to find, but leave early for parking.

I went there for an ultrasound and everyone was great. The process went smoothly, the nurse was very kind. First we did the outside ultrasound and it was okay and then we did the vaginal one in which she was very cautious and kept asking me if I was doing well and if it at any point hurt she wanted me to let her know. After it was unbearable to me she stopped immediately and said it was fine! A few days later I got diagnosed with endometriosis!