Escondido Dental Group and Orthodontics

This was my first visit after transferring to Escondido Dental. The office manager was especially helpful in getting me on board and I was pleasantly pleased with the dental x-ray tech and dentist. 5 stars for the dental team!

My dentist is wonderful. She is very informative. She tells me what she's going to do. And why? And she's very friendly and has a great bedside manner. I used to be afraid to go to the dentist, but now it's not so bad. She knows I'm a little afraid but we make it work. She's a great dentist, ad I thank her for taking good care of my teeth. My dentist is the lovely Dr. Kaiser.

The hygienist are very good. The office staff are a nightmare. Always and I mean always adding costs into any procedure. They add in unnecessary and costly procedures. Will look for alternative dental care through my insurance. Don't go there . You will be ripped off.

I would give zero stars if I could. I’ve been trying to get a deep cleaning approved through my insurance here for 9 months and still nothing. Every month I call, and every month they tell me they’ll “send a request” to my insurance, then the next month I call back, and they say the last person never actually sent it. This has been going in circles for almost a year. Completely unprofessional and frustrating. Terrible place, do yourself a favor and go somewhere else.

Terrible just absolutely terrible. Today was my third time in the office thinking I was gonna have work done. 1st was a consultation for braces where they just talked about $$, the second visit was x-rays and poking just to tell me I need more work before I can get braces aka more $$, today was my third visit, and I was thinking I was finally going to get all my work done, but they somehow don’t have my insurance on file and tell me I need to reschedule or pay the $$$$$$ to be seen. Absolutely never going back I’ve wasted 3 months here (1 visit a month to get everything lined up). the front desk is super rude too every single visit she looks grumpy and not put together, I’m 3 months pregnant and even I can do better/ act nicer.