Elm Drugs

I had some really stressful moments at Elm pharmacy today. This prescription I had gone to pick up is crucial to my wellbeing and the idea I could be without it even for a day sent me into a fit with the pharmacy tech and the pharmacist on duty, Theresa. Theresa showed great compassion for the stress I was feeling and diligently worked hard on contacting the doctor and communicating with the pharmacy the prescription was sent to in error. We became a team: I was emailing the doctor with urgent requests to send the right prescription and left frantic messages on the voicemail of the two numbers I had for him. Feeling like she was really on my side, I went out to get lunch and then returned to the pharmacy feeling better as I ate. The doctor, to his credit, got back to Theresa in under

Making what I think is my first ever google review because I’m so frustrated by how I was treated here. My doctor has been sending in a prescription only for me to find when I try to pick it up from the pharmacy that it’s out of stock, so I’ve been calling ahead first to make sure the pharmacy has it before I ask my doctor to send it. I’ve done that at several places with no problem. When I called here the pharmacist snapped at me, accusing me of trying to get information that she “obviously” could not give out (despite the fact that many other private and chain pharmacies were happy to do so), and hung up on me mid-sentence when I was trying to respond. I understand that these stores have to think about theft and security concerns but seriously, it’s a customer-facing business and that ki

Probably one of the most unreliable pharmacies in NYC for delivery. Had multiple packages go missing over the course of several years and if you call them to find out what happened to your medication, they blame YOU.

A couple of years ago Elm Drugs Pharmacy became my favorite. Since then I've been their loyal customer and I don't want to change it. It is not a big pharmacy, but has all regular pharmacy service (vaccinations including). This pharmacy works great and very productive. The staff is friendly and very helpful, always doing my refills on time and get in touch to remind me about it, offering quick delivery (next day) or giving the option to pick it up by myself. Convenient location and the food mini market they are located at definitely deserves attention. It is one of the most specific food mini market in Manhattan, packed with healthy/organic/natural all kind of stuff, even selling healthy snacks/sandwiches/wraps/soups and great organic vegetables/fruits/dairy/cereals/coffee beans etc. 5 st

Every once in a while, I have the good pleasure of seeing every ones smiling faces @ at Elm Drugs. 🙏🏿🤎👍🏿🤜🏿👏🏿 I’ve had a very good fortune to rely on your institution, I have always been In Aww of Your kindness & Your courtesy that I’ve been shown not to mention the professionalism. I truly feel that they are concerned for my well-being.! For that I am greatly appreciative!👏🏿 Interesting great products, and outstanding snacks! Thank you always; Wayne J. G.