EH Cardiovascular Institute of Palm Beach

My visits at Cardiovascular Institute of Palm Beach is a great experience! Being fairly new to a heart specialist, Dr. Bashir is professional, informative, has alternative treatments & tests to solve the problem! Follows up with scheduled appointments! Great bedside manner & makes it a pleasure to have your checkups & procedures! Thank you Dr. Bashir!! Regina Jackson. The staff is extremely helpful with appointments & paperwork! Very nice!

Don't bother with this place. Staff is unequipped to handle basics. Waited a month for an appointment, gave them all of my insurance information on the phone ahead of time only to show up to my appointment, take my money and be told that they don't accept my insurance. If your heart issue is life or death, good chance you'll die due to incompetence.

Great office and experience. I'm leaving this review because I'm trying to pay my bill, unfortunately your hours of operation do not match my availability or time difference, I don't see a way to pay online and I am traveling for work, please let me know if there is an online bill pay service for your office. thank you

The worst customer service I ever had be aware when you stepped in the door o to the doctor, after your name, date of birth, and insurance information, the next step is the copay . If you don't pay, you don't see the doctor. Today I received a bill from almost two years ago that I owe $36.49. It's not the first time. When I ask and bring my statement, they use the magic words… "Sorry, we made a mistake." This time, when I received this collection letter again, I called the billing department, but they wouldn't let me speak. This is definitely a business. Imagine telling 100 people a month that they owe $36.49? One thing is very clear: if you don't pay, you don't see the doctor. I have always paid.is the way it.

I had a heart cat scan because I had severe stenosis of aortic valve before Dr Hernandez referral to a TAVR surgeon. when I went for next appointment for results he said " heart was good". a month and a half later, when I saw the surgeon, I was told that the CT scan also showed an abscess in my colon and that surgery couldn't be done until abscess was treated. Dr Hernandez didn't pick it up on my visit with him. later I made an appointment with his office for another Echo which he scheduled for six months later. the appointment was for Saturday June 8th @1pm. I got to office @12:30 and office was closed. they have never been open on Saturday. two days earlier, I had received a recorded call reminding me of appointment. I went to their office today and was told the appointment was an error.