Duke University Hospital

A family member had surgery here and had to spend a few days after before coming home. The facility is very nice and modern, with each building having valet parking at the entrance. (There are also parking garages if you prefer to self park, but for the cost and how far you have to walk, I would recommend valet.) The nicest thing about the entire Duke Medical conplex is by FAR the staff. It's a huge facility so it's very easy to get turned around. Any time I had to stop to reorrient myself, a staff member would ask if I needed help. Then, they would actually walk me where I needed to go and made it seem like it was an actual pleasure to help. This goes for nurses, orderlies, even janitorial staff would go out of their way to be of assistance. I have never had an experience as plea

My mother recently stayed at Duke University Hospital for back surgery. Unfortunately, her experience started off positive but ended very poorly. After her surgery, the doctor only saw her once, maybe twice, during her entire stay. Communication was extremely lacking. My mother was not informed she was being discharged until the morning of her discharge, which left no time for proper preparation or planning—especially concerning given that she had just undergone back surgery and was still unable to walk properly. What was most upsetting was the lack of assistance from staff. My mother received no help with bathing or getting dressed, despite her limited mobility and recent surgery. This should never happen to a patient in her condition. Additionally, the hospital failed to contact the tran

Recently gave birth here and the experience was pretty bad.. If it wasn’t for my nurse Hannah, it probably would have been alot worse. She was the best nurse I’ve ever had, she truly cared and did everything she could to help me and make me feel comfortable. The labor and delivery room was great, the doctors, the two women who did my epidural, the doctor who delivered my baby, all great! Now lets skip to the postpartum room.. ABSOLUTELY TERRIBLE!! Literally a coat closet. The “chair” for my husband to sleep on for 2 days was horrible, my bed that moved by itself every 30 seconds was horrible .. The whole entire room was HORRIBLE. Also, it seemed like the nurses and staff didn’t care about me at all.. No paper towels, toilet paper ect. Only one woman who came in and cleaned up really nice

I'm a patient in Duke University Hospital and I've had a great experience! The doctors are the best and the nurses are so kind and really care. I can't say enough good things about my time here. Would recommend this Hospital to anyone who asks!

This hospital has a serious problem, and it’s not one person, it’s the system. During my son’s care, multiple teams clearly did not review his chart. Important parts of his medical history were missed, including prior procedures and known conditions that should have been obvious before making decisions. Those misses led to situations that were dangerous and completely avoidable. What made this worse was what happened after. No one took responsibility. Every concern was brushed off as miscommunication. One team pointed to another, and somehow no one owned what went wrong. As a parent, that is terrifying. We were forced to constantly speak up, correct information, and advocate just to keep things from getting worse. Parents should not have to act like full time safety monitors in a hospital