Dermatology Associates of Georgia

This place is impossible to get an appointment and when you finally do they completely screw it up. I called to schedule a new patient appointment for the Decatur location back in August 2025, but they didn’t have any appointments until December 2025. Even though it was a long wait, it was reasonable for a popular place. So, I waited for 4 months to be seen. Then, the day before my appointment they texted saying I could no longer be seen due to the dermatologist I was supposed to see calling out. At this point I’m very frustrated, but luckily they offered an appointment to wait another two months until February 2025 😑. After explaining we can’t wait another two months to see someone they offered going to their John’s Creek location to see a PA in two days. Both options were not great, but

I absolutely LOVE these people, I highly recommend them! I was a first time patient a few weeks ago, but I had to go back to have my stitches removed and results of a test. And both times I thought that the Dermatologist Associates of Georgia, especially Dr. Kimberly Sable, were extremely knowledgeable and had an answer for everything I inquired about without hesitation. I would recommend these people to everyone, especially to those who want to deal with people who actually care about the well being of their patients and are willing and want to go out of their way to make sure their patients receive the best care in an as timely manner as possible ..

My wife went to their John's Creek branch. Had to wait over an hour to see the doctor (despite their zero tolerance for late patients policy), then the doctor sent the prescription to the wrong pharmacy (in another state, none the less). The pharmacy they sent it to doesn't do mail order. Sent them several messages in the patient portal and called several times to get it corrected. They never replied and never called back, even three weeks later. We had to go to another dermatologist to get the prescription again. $268 down the drain because without the medicine seeing the doctor is worthless. Please read the reviews for all the offices before you use this practice.

Im not returning to this place, and neither should you. They messed up my prescription pre- approval, and I had to keep chasing them for 3months (from April 2025) to have it resolved but failed. Calls to the hub will be directed to the administrator of the center's voicemail (never answers). I had to lash out on the call centre for the undue delays in getting my prescription and guess what they resubmitted the order with the *exact same mistake* that got it denied after I passed on all the feedback from my insurance to them, where they erred and even provided a direct number for them to call. They now had to submit an appeal and own up to their mistakes, which they refused and were just patronizing me each time I showed up at the office because you won't get the administrator on the phone.

My wife and I have been patients of Dr. Washington for years. He is the best! Knowledgeable, caring, and takes the time to explain everything - truly a rare find in this world of corporate medicine. Our waits are minimal and the staff is very helpful.