Dental Dreams - Lansing

I had a very disappointing experience with this dental office. My appointment was initially scheduled and then rescheduled on their behalf, before even confirming whether my insurance would approve a deep cleaning. I never received any appointment confirmation or reminder, so I called on Friday to confirm my Monday appointment and was told everything was set. On the day of my appointment, I tried calling an hour beforehand. I was placed on hold for 15 minutes before the call disconnected. I called again and waited another 20 minutes with no answer. I left work and drove 30 minutes to the office, only to be told that my insurance had never been contacted for approval of the deep cleaning. As a result, I missed hours of work for an appointment that should never have been confirmed in the f

Went in to get a check up and the staff in front were very friendly and informative about copay since I had a new insurance. Dr. T and staff were great. Dr.T’s explanation of what needed to be done and why was great and everyone made me feel at ease. I really like Dental Dreams and will continue to go there.

Honestly, they're actually all really incredible. They took my insurance and set up an appointment like, right away. Sure, I had a broken tooth that needed to be pulled but they were upfront and very clear about everything. I do reccomend them, they're quite lovely. (If it helps convince you, I'm TERRIFIED of dentists)

I love my dentist they are very welcoming like family they show a smile each time I walk in. I have a new dentist I met today 3/4/26 an she was awesome I told the manager to keep her on my chart and meant that her service was immaculate

Honestly worst dentist I ever been to. If I could give it a zero I would. My appointment was at 3pm didn’t get called until an hour later. I was the last one there!! Hygienist didn’t really even clean my teeth. She took 5 min and she was done!! Then the receptionist told me I have cavities and not the doctor. Worst first time experience!! Wouldn't be coming back at all.. sorry!!