Dental Care of North Florida-Fernandina

I was given an estimate from the front desk of 163.00. I told the gentleman that my insurance covers exams and X-rays and cleaning. He asked for my insurance card I gave it to him, a few minutes later he brought my card back and told me I was correct and my insurance covers today's services.I was told that my insurance had been contacted and confirmed that my exam and X-rays were covered. Less than 24 hours later I receive the same 163.00 bill. I called in and was told they would correct the mistake and code for the proper charge. I'm of the opinion if you can't get something as simple as that correct, I have zero confidence in the overall experience of the dentist office.

I am very disappointed with my experience at this dental office. I originally went in for a routine cleaning, but from the moment I arrived, things felt off. The x-rays were a struggle to complete, which should have been my first sign that something wasn’t right. After being placed in a room, I waited in the chair for about 30 minutes before anyone acknowledged me or explained what was happening. Following the cleaning, I was left waiting another 30–40 minutes with no check-in or communication. I’ve been going to the dentist regularly since childhood, and I have never experienced anything like this. What concerned me even more was the feeling that I was being given half-truths and pressured into unnecessary procedures. A simple cleaning turned into a $500 bill, and the way the information

I have been going here for a year and half to two years. Every time up till now it has been great. Turns out the hygienist I used is no longer there, I did not know that until after I had already checked in for my appointment. When I got brought back someone polished and flossed my teeth. I will say I do not floss a lot and trust me the message has been received. The woman who flossed was very rough which led to a lot of bleeding (again I know I should floss more and I actually will). When the new hygienist came in she was very nice and friendly. She started scraping and told me I have gingivitis (later she said I have early gingivitis) and how it can be reversed if we try and fix it now because if it gets worse and it gets into the bone you cannot fix it. She then told me about a product

I came to the practice as an emergency patient. I was most pleased From the moment I checked in. Everyone from the receptionist, assistant and Doctor were professional, kind, and attentive. I am grateful for such a positive experience and trust this group for my dental care.

Tosha & Dr. Weith were amazing! My grandmother needed an emergency appointment as a new patient. They were able to accommodate her & establish a treatment plan moving forward! So blessed to have found this practice!