Decatur Pediatric Group

I was referred to this place by CHAO (Children’s hospital of Atlanta). Which i thought would be a good practice based on the level of service i recieved at the children’s hospital. This was suppose to be a follow up appointment, however i was told there were no appointments available within the time-frame suggested by my discharge orders from the hospital. To add insult to injury, I missed an entire day of work just to make an appointment which was canceled 45 minutes prior to my visit. The doctor's office seems to be using a system where NONE of the front desk receptionists know how to use. After waiting for the note to be generated for two days, via the portal, I had to drive 25 miles just to get a note that could've been easily emailed or place in my child's account portal. But again

I Love this doctor office everyone is so kind and they also tend to any and every need for my kids im forever grateful for the doctors and staff 🫶🏾

The front desk customer service is great unfortunately the doctor that they have here do not Check good enough when you tell her that your child have a problem you have to advocate for your child I didn’t wanna leave this review, but I am not happy with the service and they need a new doctor here that knows what they’re talking about and doing not just rushing you out of the door to get to the next patient

I regret ever taking my kids here . Can't get a hold of anyone to release my children information to another doctor in another state . Just terrible services ! It shouldn't have to take going through hurdles to to release information.

Just left our first appointment with our two month old newborn. Doctor Williams was a good and informative doctor, however, everything else we experienced at this location was unprofessional. We came 20 minutes early as requested , and already had medical records transferred to this location. All we needed was my daughter’s second round of vaccines. After coming well prepared and 20 minutes early, we were called to the back where we waited an additional hour before our daughter received her shots.. to make matters worse, right before administering the shot they informed us that they were out of one of the vaccines and that we needed to come up there AGAIN to get it completed. This was very unprofessional and inconsiderate of our time as well as my daughter’s well-being. Why not tell us in