Cypress Medical Center

Rude staff. They don’t call in prescriptions they give out wrong information. Even if you’re critically ill I need to see the doctor they will have you wait days to weeks for an appointment. They are hostile over the phone as well as in person. Their aggression with patients leave you feeling as if everyday is a Life altering a horrible day for them and they take it out on each and every patient that walks in. They talk loud enough so that every patient can hear of your medical history they also have incorrect patient medical history and are unwilling to change it when told in your medical files. The staff acts as if it is the right to be there when the patient is actually the one who provides them their positions by going there and choosing that facility. The PA is very kind and is willin

I’m a long time patient of this establishment however when Dr. Lopez left they got all new staff. Their staff is uncaring not friendly do not give clear or correct information. They do not conduct their self in a professional manner and are extremely rude. Their PA is the only reason I go there and even he has stated that there is a problem with the staff which is not a good outcome for this office. They argue with their patients refuse to give appointments don’t refill prescriptions and don’t give out proper information. They also collect incorrect Data and place it into your medical records and dismiss you when you tell them it is incorrect. They don’t update charts along with a long list of other complaints. I don’t recommend this office on top of the long wait times. Again the only goo

When calling the staff is always rude. You feel like a number not a patient. Don’t bother being on time because you’ll wait but at least the nurse practitioner there will hear your concerns not sure about the actual doctor. Don’t bother calling to get your prescriptions refilled even though they say they’ve done it your pharmacy will never get the call or the fax!

Worst experience ever happened today. I have been seeing Dr Patel for a few months because I suffer from migraines and I need to get paperwork done to give to my job. I used to have it done by my previous Dr but he stopped accepting my insurance. The first appointment with Dr Patel was Okay, he did sign the papers but did not refer me to any specialist to try and find out where my pain is coming from. I also had to keep calling because they wouldn't send the papers and took me about a week for them to actually do it. Had do to a second visit because I'm having more episodes than expected, so I needed a new medication, since the previous one wasnt working anymore, and needed the paperwork redone. Had to keep calling for over a month to get the prescription pre approved because he wouldn't d

The staff need to learn customer service skills seems they hired the left over unwanted employees from other well-known medical places. Don't expect high quality services from this place nor the doctors very rude and condescending.