CVS Pharmacy

The role of a pharmacist revolves around dispensing prescriptions to patients, conducting health screenings, giving immunizations, and advising on the safe use of medicine. On Wednesday, February 11th, approximately 10:00am I headed into the CVS located within the Malvern, PA Target. I had a scheduled biopsy that day and my healthcare practitioner advised me to take a strong pain reliever 1 hour before the appointment. I was anxious, worried and in need of direction, so I waited to consult with the pharmacist on duty regarding the selection of an over-the-counter adult pain reliever that would be safe and effective for this scheduled procedure. The pharmacist on duty was unprofessional, demeaning and dismissive. I would call her out by name directly, but she was so “busy” that she could

It’s awkward waiting since you’re in Target for one. And boy will you wait! Hope they give the right shot too!

Overall, over the last decade, this CVS has been the only CVS that we will go to because they are helpful and consistent. I rarely have an issue with them and so I am giving them five stars ⭐️ ⭐️⭐️⭐️⭐️

Closing for lunch is not normal. I have never had a pharmacy close for lunch, ever. Three women were there and they completely shut it down. When you go to pick up or drop off a prescription you don't expect it to be closed during normal business hours. I understand the pharmacist needs a break, but leave someone there to receive and give people their prescriptions. I had to go to CVS twice in one day to pick up prescriptions I needed, and signs on the pharmacy (inside Target) about being closed for lunch are just not good enough. This should never happen. Very disappointed with this pharmacist and her staff. When I went back the second time, there were no other customers and I still waited 2-3 minutes for someone to acknowledge I was there.

I made an appointment online to receive my Moderna COVID-19 shot at this CVS. I got a confirmation text after making the appointment and reminder text two days before. So when I arrived, I was shocked to find it completely closed. How can you close when you have appointments? This appointment was made weeks ago! I received no notice of them being closed and no attempt to reschedule my appointment. I understand that they may be short-staffed, but communication would have been helpful since I took time off of work to drive out there. Get your shot somewhere else because it's pretty clear that this location is not reliable.