CVS

It’s always something! I dropped off a new prescription yesterday and it’s something I really need to help with my ongoing breakouts in hives. I call and speak to Rebecca (who is rude) she asks me for the name of the prescription I told her it was a new prescription and I didn’t know the name. Matter of fact the technician who took the the prescription at the window didn’t know what the medication was. Tonight Rebecca hung up me. If you are going to work in a service industry especially when people are ill and need their medication…. You must have some compassion. No wonder CVS gets a low rating. I will be transferring my prescriptions to Publix where they have friendly compassionate staff. Rebecca is horrible!!! If I could give a - review I would one star is not even deserving. In a mil

I usually fill my prescriptions at Walmart with GoodRX, but my current medications are less expensive at CVS with GoodRX, but the associate in the pharmacy used their store discount and I only paid $24.00 for what I would have paid $124.00 at Walmart! The associates in the pharmacy and the retail section of the store were all friendly and helpful. It took awhile to get prescriptions filled, but was definitely worth the wait!

Pharmacy is horrible I have called 16 times and have yet been able to get a person. I am frustrated and aggravated. They have hung up on me four times that’s not to include going through the prompts telling them that I needed assistance because they refilled my prescription wrong just to try to get somebody to answer the phone. I even told him they gave me the wrong medication to see if they would answer the phone And yet I have no answer. This is the worst service ever you can’t even get somebody that’s live person to answer the phone. They keep hanging up on you.

CVS in my favorite run to town! I zip in & out quickly & I always get great customer service when I need help! They are 10 out of 10 in my book! Shunda R

Today at about 6 pm at the Enterprise Alabama location bollweevil circle tried to pick up my prescription the lady at the window was very rude and not helpful at all bad attitude all the way around and was not willing to help me period. If you don’t like your job get out if your field!! It’s a true shame you taking up space there 👎