COVID-19 Drive-Thru Testing at Walgreens

I tried to fill a script thru the app, the app told me to call the pharmacy. I called the pharmacy and the pharmacist, not a tech, answered and said he was filling it as we spoke and would be ready in an hour. I told him I couldn't get it til the morning, that was fine. Checked the app this morning, it was ready as of last night along with the 3 other scripts that were waiting. My partner got there this morning and not only was the script not ready, they don't have it. I check the app. It now says pending with that script now. My partner was able to get a 5 day supply. I feel that the "filled" script is taken out of the completed pile and given to someone who is waiting in person. My insurance confirms it was filled yesterday.

Terrible costumer service

Great service!!!