Costco Pharmacy

Customer service is abysmal. Beck was wonderful and a great help. He told me to come by in 10 minutes to check back in. The next technician couldn’t provide Beck or any information. She just basically said goodluck. I asked her for next steps and she couldn’t provide any.

Beck was so friendly and helpful even though we arrived right at closing!

Our 4 year old had a 104 fever so our pediatrician submitted our prescription to a different pharmacy. That pharmacy was sold out - but never let us know. They transferred to a different one and they wouldn’t answer the phone. All that to say this location answered the phone and waited on - multiple times - to try and help us out. They earned our loyalty going forward. A genuine heartfelt “THANK YOU!” to Karen and team.

The customer service at this pharmacy is hit or miss. Depends on who is helping you. If your insurance doesn't cover a medication then they will call and tell you and some techs there will call the doctor for you to get an alternative that is covered and some will tell you to call for an alternative. If you get there 5 or 10 minutes before they close some will have a major attitude (huff and look at their watch and tell you they are about to close) and others will have a great attitude (smile and help without incident). When picking up medications some techs will loudly say the name of your medication for anyone in the area to hear and some will not mention the name of the medication, but instead point to the name of it on the printout. So customer service is really hit or miss. It has the

Not happy. My prescription was called in day before surgery. They could nt fill it at that time but assured me that it would be filled by the time my surgery was over the next day. As we were pulling in to pick up my meds they called me saying they could nt get it until the next day at the earliest.So why did you tell me the day before that you would be able to get it??? This med was for post op pain?!!!Won "t be using this pharmacy again.