Commonwealth Health Advanced Imaging Specialists

I had to get an MRI brain scan and about halfway through it. I had an anxiety attack… One of the technicians held my hand during the second set of pictures. I think she was an angel. This went way beyond anything that I would've expected everybody there is very professional!

Very rude and discriminatory staff, my little 12 yr old brother was having issues with his ribs so I took him in by doctors orders. Staff took one look at me (Hispanic with tattoos and piercings oh noooo) and assumed I was in the wrong location and tried to shun me and my brother away. I had to call the doctors office to tell them we’re supposed to be here because they literally refused to believe me. After being ridiculed and sassed by the very impatient and unwelcoming front desk people we were then brought to registration which only got worse. I had a picture of my insurance card on my phone so I was looking at it while sitting down when the man at the desk rolls his eyes and snaps at me immediately “PUT YOUR PHONE AWAY!” I was taken aback by the volume and tone of his voice as a staff

I've visited this location many times before and had Imaging done. It was my first time I had a transvaginal ultrasound. I was greeted by the technician, and she explained I had to remove my bottom clothing and lay and cover. While I was laying down with my knee upwards, the Technician said for me to insert the wand and to hold while being underneath the blanket, that she would take it from there while it was inserted I asked her if she was serious because I had never heard of this procedure. I was uncomfortable. My pain was excruciating. I had to get this ultrasound done. So the technician said "yes" you need to insert it yourself. I had a little difficulty because I had never inserted a wand in my life. I was nervous, scared, and in disbelief that the technician was not doing her job, or

My mom has to go for routine CT scans to monitor a mass. I wanted to give a shout out to Lori and all of their staff for their kindness and professionalism. Thank you for making this process easier for her.

I like the people who work there. Very friendly, always answers my questions and explains things to me on what tests they are doing.