CityMD West 23rd Urgent Care - NYC

This place is a No. People playing music out loud in the waiting area. All the staff are like 12. The wait was quick but the entire time I was in the room staff and the "doctor" (because he never introduced himself) never knocked. Then he tells me I have to go to the actual emergency room and possibly pay another 100.00 because they didn't have the equipment to run adequate test🫤

Booked an appointment for 9 AM, and was not seen by a Doctor or PA..ended up leaving at 9:45 as I hadn’t been seen yet. There was no one else in the waiting room with me, and it didn’t appear to be particularly busy. Front desk was fairly unhelpful.

Doctor Huff was dismissive, and told me it’s just a cold, while I knew it wasn’t right. Went to another urgent care same day and tested positive for Influenza A with fever over 104F.

I was misled into thinking insurance would cover everything. Still was given a bill for almost a thousand dollars for one visit even after asking the doctor to confirm if insurance would cover the services provided. Would never visit this place again learnt my lesson to always triple check with providers. At this point, only visit a doctor out of absolute neccessity to avoid paying and arm and a leg.

10 stars for Doctor Perez as a 🇵🇷Puerto Rican🇵🇷🇵🇷 makes me feel happy very professional, very respectful, great sense of humour