Circle Health Urgent Care – Dracut

I am trying to figure out how they have 2.1☆. Saw this yesterday when I looked them up to see their hours. So, I went and intentionally paid close attention to the waiting times and level of care received. I arrived at 5:30 and was checked in immediately, was called into the back and to a room in 12 minutes. The nurse who called me in was a LPN so she took my info and listened to my concerns and was extremely polite and professional. I spoke with her for exactly 11 minutes. She left the room and I waited for the doctor for 8 minutes. She entered the room and addressed my concerns and was also extremely professional and direct- her time with me was 14 minutes. She called the 2 prescriptions into my pharmacy and they were already preparing them (amazing for my pharmacy chain I use- whole

I had to change my review from 5 stars to one after a poor experience with one of their doctors on 9/9/24. They didn't treat my toddler adequately, and we ended up at the emergency room a few hours later. Some of the nurses are great here, but the doctors seem uneducated and/or inexperienced. I can not trust them to care for my family ever again.

Be careful of false billing. Went to have stitches removed and was repeatedly told I wouldn't be charged (I did pay to have the stitches put in). Now looking at an extra $50 bill for the stitch removal and no one at that location can assist with removing this charge, although they all agree I shouldn't be charged. Staff is very friendly and facilities are clean.

Fast efficient caring and cheerful best expieriance i was scared but they took very good care!

I went to urgent care at 8:10 am this morning. I waited 2 1/2 hours and was not seen. I did a urine sample there they wouldn't take it because I had to see the doctor. They told me I was next and finally I left at 10:40 and came home! I will never go back there again even if I'm dieing. I wouldn't take my cat there. I will tell everyone I know not to go there.. then they just tried to call me I didn't and won't take their calls. 1 oly gave a 1 star because they didn't have minus 1000.