Children's Dental Health of Lynchburg

My kids have been patients for 4 years now and they love it no complaints I’ll be registering my 1 year soon as well!

Children and their dental health should be first, but it's unfortunately not the case here. I would love to give Dr. Sawyer 5 stars, but the office side of the dental office has been painful. We split our time between two homes, the other is out of state. An invoice was sent to us here while out of state, when we returned and went through the mail I called but the appropriate person was not in the office so I emailed asking for details on the charges and confirmation both of our dental insurances had been billed in the correct order. My child also had a root canal done and I needed to submit any work related to that differently with insurance on our end. While waiting on a response we were sent to collections. I spoke with the office and they apologized for not responding to the ema

Rude, Unprofessional, Unfair. Poorly Managed. Be wary of this place your kids deserve better!!

We had a wonderful experience yesterday with Dr.Shannon and his staff. My daughter has autism and going to the dentist can be very nerve wrecking experience for both her and us as parents. Sensory overload is a struggle when anything goes near the mouth. However, Dr.Shannon and his staff made our daughter feel very comfortable even went as far to show her how each of the tools felt so she would understand. They talked about Daniel Tiger with her and high fives went all around for what a fantastic accomplishment it was! So thankful for their professionalism. Oh and I forgot to mention they even gave her a sensory toy to take home! Thankful!

My child had her first procedure done here and the office never was clear to me or my husband about parents going back with the child. My daughter is only 5 years old and had anxiety about it as well as I did. I would’ve understood that I couldn’t go back with her if the doctor would’ve respectfully and understandably addressed that anxiety instead of pretty much telling me if I didn’t like it then we can go somewhere else. I’m surprised you still have patients telling parents that bringing their young child in for their first procedure.