Chautauqua Nursing & Rehabilitation Center

My 93 year old dad was in the facility for approximately 2 months and received excellent care. We thought we were going to have to place him in assisted living but they took great care of him so he was able to take care of his personal and medical needs almost on his own. And what he couldn’t do once he was home, the facility set up care for him so it was an easier transition back home. He is now thriving. If anyone asks my dad how his care was he tells them he was taken great care of—he is willing to tell anyone. He loves to go back and visit too.

Last place I'd ever consider placing a family member. Absolutely terrible!!!! I can not express this enough. Horrible under trained staff( top to bottom). Director of facility refused numerous times to speak with family about neglect. Numerous complaints filed with New York State, no one seems to care, including the state. My mom was in for rehab, now she can't walk. Fell out of bed twice( broke her arm). We were call at 5 am to update DNR, the nurses didn't cared she couldn't breathe( looking to cover themselves). We immediately told them to transfer her to the hospital. When admitted to the hospital we were told she needed a blood transfusion( 2 bags needed) had a UTI( she has a catheter that was improperly placed) and multiple pocks of fluid in her lung! They did not follow protocols.

These people are just awful. I have a Loved one in that place and has been very neglected. I'm looking into a transfer. Please do not put your Loved one in this awful place. The staff is very incompetent, biased and ignorant. (update). I have tried to reach out to the administration and have failed to get a response. Infact, when I have called I just get an automated answering service. I find it interesting how the replies to all these reviews seem automated to, just slightly edited to satisfy that specific review. My loved one almost died of dehydration due to the incompetence of the staff. They do not care! I am done trying to talk to them. Update I went there to visit my Loved one and as I was pulling into the parking lot there was an elderly man laying on his back in the parking lot! N

My Father was in there for rehab, about a total of 10 days. Did not receive any rehab, wasnt changed for long periods of time and ended up back in the hospital with a unbelievable large rash that never should have happened. I would definitely never let anyone I know go here. I've pointed out the rash to all hospital staff and Dr. This place should be closed and retrain staff how to care for individuals.

Horrible place to place your loved ones. They have refused meds to patients and patients are waiting over an hour to go to the bathroom. When you speak up about your concerns they take it out on your loved one. Very sad mentality by nurse supervisors!!