Central New York Orthodontics

My son started treatment here using wire braces. From the beginning the wires continually came out of place and he complained of both the wires poking his skin as well as the spacers rubbing his gums. He then told me one day a few months into treatment that he no longer wanted to go there. Personally having both types of braces before feel that they push the invisible aligners as being the same price cause they are not skilled at the metal braces. Wasted my money on this place. We had them removed as it seems that can not simply go to another orthodontist and have them go forward from there. Wouldn’t recommend here.

The braces themselves were well done, but my experience here was traumatic for me. I had taken excellent care of my teeth, but 15months into having braces, I went to a boarding school. It was an abusive place that forced extreme sleep deprivation onto us, and my teeth were heavily damaged as a result. I don't remember which doctor I saw at this practice to remove my braces-- it was either Dr. Dan or Dr. Hession-- but he was cruel to me. He treated me with disgust and distain. He also placed a permanent retainer behind my front teeth without asking permission: He said "you had a gap?" I said "yes" He said "and you don't ever want it back?" And I said "I'd prefer not" He had me lean back. I asked him what he was doing, but he wouldn't tell me until after he was finished. He had cemented a

Really enjoyed my experience today, staff was friendly, professional and customer service was Great!! Big THANK YOU to the Norwich, NY team at Central New York Orthodontist!

I got my braces here and the people working there are so nice and great at their job!

Really appreciate the enthusiasm and commitment of the doctor and everyone in the office to get things right.