Carolinas Centers For Sight- Sumter

If you are considering cataract surgery here and expect a coordinated, professional process that results in clear vision and properly fitted glasses, be prepared for a very different experience. I am now entering my third month of repeated back-and-forth with this office. What should be a standardized medical process has been marked by disorganization, poor follow-through, and a complete lack of accountability. There appears to be no clear system to ensure patients transition efficiently from surgery to final corrective lenses — which is the entire point. While a few staff members are courteous, the overall operation feels chaotic and poorly managed. More concerning is the outcome. I am now experiencing blurry vision and eye pain that I did not have prior to cataract surgery. Nearly thr

I highly recommend Carolina Centers for Sight to everyone. Everyone is so wonderful and caring! I couldn’t make it to some appointments and all I did was reach out to them for my ear drop refills and they did it for me. They even gave me an emergency sample just in case. My husband was ill and the were just there for me and when I finally made it to my appointment they made sure that they took care of me very well.

Today was my very time here and the atmosphere when you first walk in is so pleasant and inviting. It is so beautiful on the inside and very relaxing. The staff is so pleasant, polite, sweet and very helpful. They even made me laugh, and with my anxiety it was well needed. Even the sweet lady that helped me pick out my glasses had my best interest at heart. And she was so patient with me but she made sure my glasses fit me, as well as blended well with my skin tone. She was full of smiles and laughter too. I love her spirit, But the highlight of my visit was my doctor. Dr. Rachel Ferguson, OD she was so sweet, very soft spoken. Did a very awesome thorough exam. She listened to me, she did not interupt me. She was so gentle with everything she did and said. Her spirit is very calm and humb

Currently not real happy with these folks. I called in October 2025 to schedule an appointment. I needed it for early March 2026 because anything before then wouldn't be covered by insurance as it would be too soon. So tell me why I got a text this morning that my appointment had been changed to late February without me having spoken to anyone from this office?! When I called to find out what was going on, I was told they tried to contact me. With what, smoke signals? Because I haven't had a single phone call from this office! I went back and checked my call logs to be sure - not one call. I was able to change the appointment to a day later than my original appointment. I also had the person I spoke with add a note that my appointment is not to be changed without them actually speaking

Such a wonderful group of doctors and office staff. They have always been great, helpful, and very patient in each phase of treatment. I couldn't ask for a better group. Very satisfied