Carlos Lugo

West Covina, CA · Orthopedic surgeon

Rating
1.0/5
★☆☆☆☆ 1.0
Reviews
5
Rank in West Covina
#131
of 170 doctors
City Percentile
20%
rating percentile
Address
Carlos Lugo, 1135 S Sunset Ave #200, West Covina, CA 91790

Carlos Lugo is a doctor located in West Covina, CA. It is one of 170 doctors listed in West Covina. Its 1.0-star rating is slightly below the West Covina city average of 4.3 stars.

Customer Reviews

★☆☆☆☆ 1.0 daisy conner · Feb 2025

seeing him close to a year now and this guy has no drive to help me figure out why my ankle has been taking so long to heal. suggested that seeing him is no longer necessary and the rest should heal on its own. since when do doctors stop seeing or suggest a last visit when there are still issues. seems ready for retirement and there is clearly no drive or determination to help patients out. is that not the point of being a doctor. would constantly dismiss what i say and talk over me. just seems to disregard anything i say to him. its just incredibly rude to be talked over while explaining something ive been feeling all while opening the door and trying to go out and shut me up. just retire dude, you clearly have gone past your prime and dont care to help your patients. ive never been more

★☆☆☆☆ 1.0 Alex Mehta · Dec 2025

Absolutely the worst Doctor I've seen. No real care, no empathy, and zero drive to help patients. Avoid at all costs!

★☆☆☆☆ 1.0 kylo jen · Dec 2024

this doctor doesn’t listen to any concerns or provide any solutions. fractured ankle few months back and still hasn’t healed for some reason but doesn’t know what to do about it. shows me xrays that are within a month apart and they look exactly the same but to him yes its just about done healing. yes he is the doctor but since the first time seeing him he never explains anything. it just felt dismissive. I express I feel pain and it just goes in ear and out the other. I feel like my care here was below subpar and I will be looking into a new ortho doctor. I would not recommend this doctor or to anyone ever. just an old dude who probably should retire asap

★☆☆☆☆ 1.0 Andrew Anthony · Jun 2024

He found every excuse in the book not to help my wife or do his job. Not even a prescription, speciality referral or any type of useful medical advice. He said to see a neurologist for the pain since it has nothing to do with the bone structure of my wife’s feet, and has to do with the skin of the foot, he can’t help. Last I checked foot doctors treated feet. Just retire already so you can do what you want at home and not take advantage of patients and time.

★☆☆☆☆ 1.0 Alice · Oct 2023

I took off work early and drove in 1 hour traffic for them to tell me the doctor left early, then I called to complain and they hung up on me twice. Very unprofessional and inconvenient.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom

Services

Orthopedic surgeon

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This listing is informational. Contact the business directly to verify credentials, services, and availability.