Carbon Health Urgent Care Atascadero

Staff are very courteous and respectful. Their use of technology is put into use to help them be thorough and efficient rather than cold and distant- I was given a choice between a call, virtual or in person visit and the questionnaire on the iPad served to inform the provider who efficiently reviewed my records, test results and made various referrals. I walked out of my appointment with a clear understanding of next steps ti continue to safeguard my health.

Carbon health facility in Atascadero, California, Is easy to find, Good parking. But most important the inside is spacious, and stacked with friendly welcoming people. This is important because usually you are not in great physical shape if you’re going to an urgent care facility.

I was in and out in under ten minutes. The staff were very kind and helpful. Urgent care visits are often unexpected, but I was able to get treatment and get on with my day so easily and quickly!

I was redirected to the Atascadero location from Paso (which was fine). The staff who greeted and checked me in were very polite and helpful. The PA was running behind and graciously apologized. They were attentive to my situation and respectfully listened to what I had to say about my condition. I received the appropriate treatment plan.

I was instructed to go to this facility for a standard drug test for a new job. With my printed out instructions in hand, I was turned away because I had not made an appointment and they were not accepting walk-ins anymore that morning. My instructions were to walk-in. Also, since when does an URGENT CARE facility not take walk-ins. Regardless, the facility had just opened for the day and there was not one patient in the building and no one seemed busy at all, in fact, it felt very much like a ghost town in there yet the disgruntled receptionist insisted on turning me away because of the protocol of not having an appointment since walk-ins were discontinued for that day. I finally convinced her that peeing in a cup takes one minute and having to come back the next day would’ve made me driv