Boston Eyeworks

I had an excellent experience at this practice. The staff was extremely professional, knowledgeable, and accommodating from start to finish. They accept a wide range of insurance plans, including government insurance, and I felt truly respected throughout my entire visit. From the very first phone call, I was treated with empathy, care, and understanding. The team took the time to listen to my individual needs and ensured I received the best possible outcome for my situation. In many communities, when government insurance is involved, there can unfortunately be a lack of quality, attention, and detail in care. That was absolutely not the case here. This office provides the same high level of care, dignity, and professionalism to every patient, regardless haof insurance type or backgroun

I should have took people's advice on the reviews. This was very very bad customer service given at this establishment sit for over a hour and a half on a lunch break and if it wasn't for me getting up and asking and saying hey what's going on at the same time? I see the optometrist come out and communicate with someone just talking about glasses. So if I didn't get up and ask the time when I got up and asked I would have been sitting for an even longer period of time and then I'm told that oh I can just come back anytime when I have time to then get an appointment. What was the point of me sitting there for almost 2 hours that defeated the whole purpose other people have appointments went to the back came out and I wasn't taken in. I see why when people complained and voiced their concern

Poor service. Went to pick up my glasses which they’ve been holding for almost 2 months. Which if I didn’t call wouldn’t have known was ready. Gave my date of birth and, rep went to get the glasses and then asked me to try the glasses on. I asked the rep to clean say glasses as they were dusty. He looked at them as if I was lying. He then asked me how are they. I was the to figure out if the glasses were good or not as it was my first time getting a pair and my eyes aren’t that bad where I can barely see. So as I stood there trying to compare my sight with and without the glasses, he told me I had to look outside as they are for distance. Mine you, I was trying to see if I can see the computer screen which was distance from me. But I said okay. I couldn’t tell the difference with and witho

We have been going to Boston Eyeworks for many years. The Doctor is amazing (she found and treated an issue my husband had that major Boston eye care specialists missed). The Doctor takes time to explain all facts, potential issues and is very caring. The staff is very enthusiastic and talented. I have and will continue to recommend this outstanding business.

First time for eye exam and new eyeglasses. They are so nice and have a great selection. The staff are amazing. Thank you so much for my new outlook with Crizal lenses.