Baptist Health West Kendall Baptist Hospital

I had an out patient procedure. All staff nurses doctors we phenomenal. I was treated like a queen explained everything felt like my health was first loved everyone. From the person who called my name to go into pre op to the girls who wheeled me out. Dr Puckett is phenomenal. Women you are seen and heard and this facility

I would like to take a heartfelt moment to recognize Estefania Travieso, ED Team Coordinator for the outstanding professionalism and unwavering dedication she brings to the Emergency Department at West Kendall Baptist Hospital. Estefania truly exemplifies what it means to serve with heart, her presence brings comfort and confidence to everyone around her, whether she is assisting a patient in need or offering guidance to a visitor. Estefania approaches every interaction with kindness and grace. These actions reflect a deep sense of responsibility and care that does not go unnoticed. Estefania, thank you for the example you set. Your integrity, dedication and compassion make a lasting impact and truly make this hospital a better place for all.

Staff is very patient, attentive, respectful, fluent in English and Spanish. The Emergency area is clean and quiet. My son was admitted and he had a very nice room with panoramic window, large tv, very comfortable, big bathroom. Nurses super attentive and the food served was very good. Looking forward to being discharged today, but we had an excellent experience.

The service today at this Baptist facility (West Kendall) was really good. From my arrival at 5:15 a.m., there was staff ready to help. The registration process was smooth, and then I was greeted by the medical team. The nurses were very kind. Everyone involved in my procedure (gallbladder removal) introduced themselves and explained their role and what to expect. Great job, Baptist! You are truly making a difference in patient care.

Excellent and professional care. The nurses and staff were excellent and informative. Dr. Verdeja is a great surgeon with many years of experience. Gall bladder removal and umbilical hernia surgery. Thank you to all the staff from beginning to end ! Many blessings to all!