Axis Health System - Pagosa Springs Integrated Healthcare

Summer is an amazing dentist, and the entire Axis Health team is consistently friendly and welcoming. I always leave feeling well taken care of after my check-ups and dental visits. Heidi has been working with my daughter, and they’ve really connected. It’s so comforting to see her in such good hands. I’m grateful to have trustworthy, caring providers here in Pagosa.

Axis Sucks! The response time on the portal is over 2 weeks. Prescriptions are not filled - over 2 weeks. It took ages to get a physical appointment. There is NOTHING to recommend about this organization. I appreciate the response but the language must have been someone's idea of what would sell from corporate headquaters: Here are my specific recommendations: 1. Bloodwork done in house should be posted to the patient's portal within 3 days. Reviewed by doctor withing 5 days. 2. RX should be called in within 3 days of request to pharmacy on file. 3. Appointments with doctor should be made within a week. Make those things happen and I will be no longer be 'challenged..navigating finding support during difficult times." However, Dr. Amber Reiss Holt is a superb doctor.

I was a patient at Pagosa Medical Clinic for years and very happy. The merger with Axis has not been a good experience at all.

Ever since the major change in staffing and construction, this place has been a continual disappointment as an existing client. I have slipped through the cracks including missing refills due to poor communication from pharmacy, I have not been able to access behavioral health care in a timely manner, and have not being able to book with my PCP for every day things in a timely manner. I will be leaving for good. I hope Axis can get this office in order because it failed this patient of 3 years.

We were visiting Pagosa Springs this past December and my adult daughter went to this clinic sick and was diagnosed with Pneumonia. The staff here took such good care of her including making sure she had oxygen tanks necessary for her recovery. I can’t tell you how much we appreciated the care, compassion and quick response shown to our daughter. We will forever be grateful! I highly recommend this clinic!