Aspen Dental - New Hartford, NY

Dr.Damlaj and the manager Antonia provided top notch care regarding my teeth and went above and beyond. To educating, empathy, efficiency..they overall exceeded my expectations. Needed a second opinion to see if my tooth is savable and or a root canal is needed..Wilson dental told me it can not be saved..Dr.Damlaj stated it could but surgery is required but I do need two other root canal’s done as well. My personal dentist also stated it could be saved. Antonia assisted me with setting up a payment plan and I’ll be in 0 teeth pain in a couple weeks once the surgery is done. Antonia is a huge asset in that place no doubt!!! Danny the endo assistant was super kind and helpful too..the receptionist is out in left fields though. But grateful is a understatement and no they do not take my insur

I took my son here today and all the anxiety and fear of dental visits disappeared. The staff was friendly, helpful and resolved our concerns quickly and gave us a clear plan forward. The dental hygienist RDH Sejla B.D. was funny and calmed both my son’s nerves and my own. She talked us through everything and explained clearly how to properly maintain his oral hygiene. My son and I both left with smiles, not tears. We couldn’t be happier. Thank you again 😊

The young man who did my cleaning was very thorough and attentive. Very knowledgeable and explained every step he was going to do. Very personable and kept asking if I was alright as he was working on me.i’d say he was a great one to represent your co. Overall a great visit as one can have at a dentist office!

Great experience with the staff, but absolutely ridiculous financial set up. They a re in my network, but will not bill insurance at all. Wanted 8,000 paid upfront, then turned in for reimbursement. Makes absolutely no sense.

⭐ 1 Star I had a dental extraction scheduled and confirmed in advance. When I arrived, I was told I had not been properly added to the schedule. Instead of rescheduling, I was rushed into the procedure. Because of the scheduling error, the extraction felt hurried. The local anesthesia was injected very quickly and with significant pressure. Immediately afterward, a blister formed at the injection site and began bleeding. During the extraction, the bleeding was ignored, and I was not informed that an injury had occurred. The blister later healed with permanent scar tissue inside my mouth. I was never warned beforehand about any risk of blistering, tissue damage, bleeding, or permanent scarring. I have before-and-after photos documenting the injury. These events could support a medical malpr