Andy Wei-meng Lam, MD | Kaiser Permanente

This visit is by far one of the WORST appointments I have ever had with a physician. From the moment he entered the space, his bedside manner was nonexistent because his responses were curt, and quite frankly, he seemed annoyed. Possibly, he had a long day or something that occurred before seeing me; regardless, he should not have carried it into my appointment. His failure to make a differential diagnosis was disheartening, and he blew off my concern. I got some traction when I explained that my family is in medicine and his assessment was lacking, but his arrogance and lack of patient care were deafening. The patient-doctor relationship was nonexistent, and I would argue that his ego was the main wedge preventing it. I am sorely disappointed with the Kaiser experience overall and wish m