Advanced Care Center

This place is a nightmare! The response time for someone to come and help was usually 2 hours and always over an hour. I had to call the front desk to get help several times. The general statement from the nursing director was that this was “TYPICAL NURSING HOME” behavior. This place is definitely in it for the money!! The only part of the place was that they had a good therapy department. Otherwise, it’s a NIGHTMARE! I was on a very expensive 10 day antibiotic therapy and my doctor told me that it was very expensive and that the nursing home probably wouldn’t cover it. He wasn’t going to release me from the hospital without the guarantee that they would cover the last 2 days of the treatment. We were assured that they would cover the cost. I was never given one dose of the antibiotic beca

From my experience, Advanced is the top tier Rehab and Care Center in the area. Everyone is compassionate and understanding to get you better. From the Administrative Dept to the nurses and CNA's to the Rehab Dept. And thanks also to Housekeeping, Laundry, Maintenance Dept for their cleanliness of the facility. If you or loved ones need help, Advanced would be the place to go. John.

I stayed at Advanced Care Center for 2 weeks for physical therapy and medical care. I left yesterday, and I was very impressed with the employees there. Candice was very welcoming , and I was always taken care of and felt that I was heard. Bianca was a great employee and took amazing care of me and others. You can tell that people here care about the residents. Physical therapy was also too notch ! Z and Diann too great care of me. Iris is a great asset to the company. Best sense of humor ever. Crystal and Jess helped me with wound care and were always amazing.

I was here for rehab also. The staff is great . Sherry was caring taking care of her patients. All of the management was knowledgeable and down to earth. This is the first rehab/skilled nursing .that has equipment that will help you.The facility is clean an every one here looks like they enjoy themselves. I would highly recommend for my family mem.

My father was just released. Kelly the nurse and Jeramiah were very compassionate and caring 100%. Social worker Kelly and Rehab EXCELLENT and very helpful. The office staff very nice. The BIG problem is for the first few days no CALL light he had to rely on the roommate to call for help I was personally there and was told by the nurse doing med pass that his roommate could ring his call light if needed. I had to call and complain to get this fixed(documented)The second problem he went with NO HEAT for 6 days until he filed a complaint(documented) this was during a cold front. The third was he had to wear a diaper because they didn't have enough help to assist him to the bathroom. The last and final I bought clothes new and when I went to pick him up, he had someone else's clothes on and N