Access Dental & Orthodontics

What a joke! I have no idea how this place gets business. The front staff don’t know what they are doing and don’t know how to fix mistakes. I made an appointment for myself and two daughters while I was there in person. On the day of our appointments, we get there and they don’t have our appointments on their schedule even though I showed them proof of the card I was given with the date and time. They were scrambling around trying to figure out what to do but said all 3 of us could not be seen, only 1. Not once did they apologize or take accountability. We were going to stay so 1 of us could be seen but they didn’t even have the right insurance down on file even though I was seen 2 weeks earlier and gave them my information. So I’m not sure how I’m getting billed for that past visit. No o

Started going here year and half ago people are friendly at office . I had filling don’t the end of January 2025 by Feb. 2026 my fillings fell out. Bloomington office is closed for some reason rn so they sent me to Peoria il which is 2hour 45 mins from where I live. Those employees are very disrespectful there. I do not recommend this dentist!

It takes a while to get an appointment scheduled (about two months out each time), but it’s worth it and prices are reasonable, especially if you work for Illinois government and use the dental insurance provided. The staff is friendly and accommodating, and the dentist I’ve had all three times is communicative, empathetic, and nonjudgmental. Wait times are not long, and the services provided do not take a prolonged period of time. I haven’t had to spend more than an hour inside, including the wait time and the procedure, and the services are not done hastily, as the densities ensures that you are happy with the results each time and will make adjustments before discharging you. I drive over an hour to this location, and it’s proven to be worth the drive each time.

Must go to facility! Amazing. Can't say enough good things about this facility. They are very busy, but they care very much about their patients. Went there for multiple teeth extractions. Absolutely no judgment about the way my teeth looked. Made sure I was comfortable and calm before they did anything. Apologized when it did hurt. They made a terrifying experience, more tolerable. I was very nervous going in. But the whole staff made me feel safe. The dentist himself, quick and efficient. Excellent work. Will recommend him to everyone.

The dentist was rude to me lied about trying to give my son filling when he didn't. Refused to fill my sons teeth and referred me to Chicago to a place with a two year waiting list. We luckily found another dentist that would help us where you don't have to wait 30 minutes to an hour to be seen. We had to pay out of pocket for the other dentist but it's really almost worth it to not use insurance only to have crappy dentist that take it. When I went to check out I mentioned I wasn't sure if I wanted my other son to see this dentist because of how rude he was and I was met with more rudeness from the front desk. It also feels dirty and unprofessional in the office there. Stained chairs and an odor that doesn't make it feel very sanitary. Please enter at your own risk.