90th Street Pharmacy

I really am not a person who typically leaves reviews. But I don't understand why the pharmacist I speak to at this pharmacy is always so rude and cold to me. Upon reading more reviews, it's clear I'm not the only person who has had to deal with terrible customer service. I write this review in hopes that whoever is working at this pharamacy understands that their demeanor actually affects people and can sit with them for the rest of their day. No one likes going to the pharamacy - it's an annoying chore and the least anyone could ask for is just a bit of kindness.

Read the other numerous 1 and 2 star reviews. Unreliable and Bad customer service. I called and asked if my prescription was ready and was told it was being prepared. When I got there it turned out my medication was Never In Stock!!! It's a wonder they stay in business. There are plenty of other pharmacies so do yourself a favor and go elsewhere.

Let’s start with the positive: Ok variety of choices (vitamins, shampoos, OTC…). Gentleman at the cashier is polite. The negative: not welcoming. Which is unfortunately often the case in this uptight neighborhood. Smiling and saying good morning/afternoon doesn’t cost a penny. One employee, a young lady, mastered the art of being obnoxious: tutting, using perfectly her tone and body language to make you understand that you are annoying her. She could teach at the actor studio:)

My entire family uses this pharmacy. They go out of their way to try to help us every time we have a prescription that needs taking care of. We will never use another pharmacy! And the pharmacist is the best of the best.

In the past when a prescription is phoned in it got delivered that late afternoon. Recently when a prescription was phoned in, I did not receive it. I went to the front desk. I was told they had the prescription. It would be delivered later that day. I never received it. In the past when the pharmacy could not fill the prescription, I would get a phone message telling that and why not. I needed the cure for COVID. They did not call to say they did not have it. I had to go to 90th Street pharmacy to ask for Paovid. They then told me to go to Duane Reade. I had to have my physician call that in the next day. 90th would not transfer the prescription to Duane Reade.