Windsor Monterey Care Center

I was there in 2013 (at the age of 58) for 5 weeks recovering from a serious motorcycle accident (crushed hip, knee & all of my bones put back in my leg with metal plates on each side, holding them in place). I received the worst medical care (not one doctor came to see me). My bloody bandages were on for over a week. A friend took them off and forced the nurse to put new dressing on. The food was so awful, my kids brought me food. I had powdered eggs every single day for breakfast. I could go on and on, but I won’t. Use your imagination. Unfortunately, this was the only place available near my family that offered physical therapy. I used a walker & hopped on my good leg. Hopefully, this place has improved. 👎 (rated below one star)

Needed a special diet during my stay due to allergies, etc. Promised it would happen. Never did. Promised help with many things. Never happened. Nurse Ratchet was horrible and did not look forward to her shift.

Windsor Monterey is a facility who’s staff is caring and compassionate towards their residents. Has a great team of caring individuals.

Very bad nurse that hit their patients! Meds are most of the time no available, they tell the patients they are on the way. Leaving them with out hours of no meds!

Great staff, Great resident