Williamsburg Drug Company - Professional Compounding

This pharmacy gave me my life back! After years of struggling with early menopause due to complete ovarian failure (thanks to the Navy hospital who did my first surgery), I was at my wits end. I struggled daily with depression, heartburn/GERD, bloated face, sore muscles, migraines, you name it. I had been through multiple compound pharmacies and have reacted to all of them. I finally get over to Williamsburg Drug to on a whole new combo that included Estriol which I had never been on before and I feel like a new person again! The staff here are phenomenal! Several of them took extra time to call me just to talk to me about compounds and try to find a way to help me. I felt like family as soon as I connected with this pharmacy. My meds arrived quickly and I feel better than I have in ye

Final edit: To their credit the pharmacy manager took the issue seriously and has resolved things to my satisfaction. No one takes ownership or has a sense of urgency to correct their own mistakes. I called to confirm on Oct 1 that my prescription could be filled and updated my credit card. I called back Oct 9 and was told they never started it, had no record of my previous phone call despite having the credit card information I provided, and they would need another week. Then the story changed to it will ship out 10/10, Friday. Friday afternoon they texted me that they needed a different credit card for the shipping fee. I didn't get that message until I was off work and they were closed. Fingers crossed they will actually send it today. Update: got a text saying shipped. Now have 2 ch

A great pharmacy, owned and operated by fantastic staff. Everyone makes you feel welcome and appreciated for being a customer. But it’s more than that, they feel like family in here. Great team!

Worst amateur hour experience I've EVER had with a pharmacy. They called yesterday to say that they only had half of my prescription, the rest would be in today. No problem I could wait a day. Then today, they never call to let me know the prescription was ready, so I end up calling to check. When I go to pick it up, they tell me they're not a participating pharmacy in my insurance plan - they couldn't have told me this YESTERDAY?!? So I had to call and find a pharmacy that CAN fill this and is in my network - and now we're waiting for Williamsburg Drug Company to get their act together and get the prescription transferred. So instead of starting the medication yesterday or today, as prescribed, it'll be Monday. Because Williamsburg Drug Company are raging amateurs!

Williamsburg Drug is always such a pleasure to deal with. I get notices that my supplement boxes are ready as well as my medications. Everyone there is so polite and knowledgeable. This is a very different and personalized experience especially as compared to my past experience with "big box" chain pharmacies.