WIC

I will adjust my review accordingly once I actually make it to my appointment. I called to simply ask a few questions and schedule an appointment since I recently moved to the state and had wic for my kids in a different state. The woman who answered the phone was so rude. I understand that they are full and I will be waiting 3 months for an appointment but she was so snarky with me when I simply asked questions about how wic differed from state to state. I believe her name was Carrol but I’m not 100 percent sure. This is by far the rudest interaction I’ve ever had. Very unnecessary especially when I was very nice and understanding about the wait times the entire phone call. Edit: I’m moving my review up to three stars because of how nice everyone is at the wic office. HOWEVER, be prepare

Wic office is a complete joke. Newborn appts can't be seen for over 3 months due to them going back to in person. That's 600 dollars in formula we cannot afford. Staff over the phone are completely rude and not compassionate. There's no reason a newborn appt should be that far out and no excuse. Go back to over the phone if you can't handle your caseload.

They are very unprofessional they claimed they sent an email to cancel the appointment because I know longer needed to come in, which was a lie I never received an email. Then it was 2:00pm the didn't have a nutritionist on site. which was weird to me.

My experience was positive. The staff was very pleasant and helpful. Also, I went in without an appointment and; they saw me and everything went smoothly!

The woman answered the phone for scheduling is always rude. If you don't like your job go find another one also go take customer service class learn how to be polite in your work.