Westown Dental of Middletown

This is my 2nd visit to this practice with Dr. Redden and her hygienist, Kristen. They are both great! She got me in for an ortho consult same day and give great advice to my questions. My daughters see Dr. Morrow for their 2nd visit next week and have been looking forward to it for the past 6 months. They are so excited to bring the bears back from their initial visit for their checkups. It is such a relief to have my kids excited and not scared to go to the dentist!

The BEST dental hygienist ever - Tammy. If not for her, I would be looking for another dentist. I am 67 years old, disabled and use a walker. I called the day before my visit and asked if I could use the back door because it would be easier for me. The office manager HOPE said no. So, I had to use a wheelchair to get into this office from the front entrance. Tammy listened to me once I managed to get onto the dental chair. She said I could use the back door for my visits. Otherwise, I would be looking for another dentist with better handicapped access. There is no handicapped door access here. Another patient helped to hold the front door open. The staff kicked in once they saw my predicament. You need MORE handicapped parking spots at this site and better curb access. The ramp

I had a wonderful experience at Westown Dental for my annual cleaning and X-rays. The office was clean and welcoming, but what really stood out was the incredible staff. Everyone I interacted with, from the front desk to the hygienist, was warm, professional, and genuinely friendly. They made the entire process comfortable and stress-free. I highly recommend them to anyone looking for a great dentist!

Both my boys were comfortable and had a wonderful experience. I was given very detailed information about their dental care and appreciate it. I’m glad we experienced kindness, compassion and respect from the staff and doctor here. I would recommend this place to anyone.

Only giving 2 stars due to the helpfulness/kindness of the front desk (Bree) and dental assistants. I am new to this practice and a very anxious dental patient so had it not been for the nurses I would have felt very uncomfortable/unseen as a person in the chair. I found Dr. Redden’s bedside manner to be very poor. I was never asked if I was okay during multiple cavity fillings or explained the process of anything she was doing/what to expect or after care. She appeared to be much more focused on her conversation with the assistant than she was making me feel seen/comfortable. She was pretty much out of the room before the chair was raised and I caught my bearings. It was all very unprofessional. I will not be returning.