West Village Pharmacy Inc

I love most of the staff members at Westfield pharmacy! The manager is phenomenal!

A pharmacy earns its rating when the customer is in need. When I was in need, Westlake Village failed me and lost my trust. This has been my pharmacy for over five months. I am handicapped and live in a nursing home in SW Philadelphia. The pharmacy accepted me as a new customer and I transferred all 12 medications to their care. They filled my prescriptions and delivered them to me. Recently they deliver the wrong dosage of a medication for my bladder. I notified their pharmacist on 2/26 of their error. He apologized and promised to deliver the right prescription the next day. After speaking with the pharmacist today, he refused to deliver the needed medication, even though that is the arrangement they agreed upon with the nursing home. I have have missed TWO DAYS OF MEDICATION. I

Not like the other big chain pharmacies, usually treat you good, depends on which pharmacist you are dealing with one has a bad attitude.

Not my experience... both the owner /pharmacist and employees are very personable and helpful giving caring advice about the pros/cons of particular medicines. One of the few boutique pharmacies that offer a personal touch. - Randy Zeitman (1/25/13)

Very friendly staff. Attractive and well stocked . Prescriptions filled same day by doc 's call ,fax , or written script. Personal interest and caring for customer needs.