West Ocean City Injury & Illness Center

They were wonderful to deal with. They had everything set up so perfect to keep the sick people away from injured people. This is probably the best experience I ever had in an urgent care. Everybody was nice to work with very professional and they knew what they were doing. Will definitely use them again if something ever comes up again. I highly recommend them

My visits and treatment at the West Ocean City Injury & Illness Center have always been completely satisfactory. My most recent experience is when my Wife needed care and was seen by Melissa Taylor. Both my Wife and myself were impressed by the sense of sincere concern, knowledge, and amount of quality time spent with us; far exceeding what is normal at the average healthcare facility; PCP office visit.

My daughter went to OC Injury Center for a simple TB skin test. She was told the charge would be $165, which she paid. Only after the test was administered did they tell her she must return in 48 hours for the results to be read. She is traveling out of state, so now she has to pay another clinic to read or redo the test — meaning the $165 paid here was completely wasted. When we called to explain the situation, we were basically told “too bad.” No flexibility, no Zoom call to verify results, no credit toward a service she cannot even use. Absolutely no willingness to assist or accommodate. We expected a medical office to be more transparent and more compassionate — especially when the service depends on a follow-up visit. Instead, we were left frustrated and out $165, with zero value re

Very frustrating experience today. I brought my son in because he has a broken hand and was in a lot of pain. We were told they couldn’t do an X-ray unless I paid out of pocket — even though my insurance covers it. Otherwise, we had to come back the next day just so their billing would work. My son is in pain with a broken hand, and being told to wait another day is completely unacceptable. What’s worse is they don’t tell you any of this at check-in. You wait a long time only to be told to pay or come back later. If you or your child might have a broken bone, go somewhere else that will actually treat you right away.

Fire amber. They shouldn't be so rude and speaking over people, especially when the patient is simply trying to provide simple information which is important and would have taken 10 seconds to write maybe? Do they really not have 10 seconds? ⭐D49. T1 vibe sag fs p2 iso⭐....