West Dodge Medical Plaza

I had the unfortunate experience of undergoing a sleep test recently, and I can honestly say it was anything but pleasant. They stick a bunch of wires all over you, which feels more like a science experiment than anything conducive to sleep. The bed they provide is hardly any better – it’s lined with plastic, making it feel like a toddler’s crib rather than a comfortable sleeping arrangement for an adult. It’s incredibly uncomfortable, and it’s hard to relax or even sleep at all with all those wires attached to you. To make matters worse, my first sleep test already indicated significant sleep issues, so I don’t understand why I had to go through another one. It just felt unnecessary and frustrating. Overall, I wouldn’t recommend this experience to anyone looking for a restful night.

Whoa. God forbid you request a medical records transfer - the receptionist will insist that this is not his job, will refuse to fax records, will refuse to provide the phone number to the medical records department, and will act like he is performing some kind of grand favor to you just by speaking with you over the phone. He wouldn't even tell me his name. I have to wonder if a disgruntled, alcoholic bum wandered in off the streets and started picking up phone calls. That's how unprofessional this conversation went. I don't know what you pay these receptionists, but it's too much, given their complete reluctance to perform their duties. I guess I'm glad that we left this facility. I can't imagine getting worse customer service from any other clinic/provider.