WellSpan Urgent Care

What a great staff! Everyone that I came in contact with was very helpful & professional. They listened to my concerns & answered my questions. From intake to getting release papers, 100 wonderful. I would feel comfortable returning to this office anytime I was in need. Thank you!!

Twisted my ankle while on vacation passing through PA. Luisa and her staff were amazing. Took such great care of me and kept the mood very light and humorous. Explained the injury and helped me get into an Ortho referral the same day, a Sunday. Very caring, kind and professional. You all rock! Thank you for getting me back on the road.

Had a good experience here. Receptionist on Saturday 12-21-24 was superb. Just made me feel better. Dr Shaw was personal and patient and helpful. I received a call the next day as a follow up, how thoughtful is that??? In this day an age, customer service is like a ghost. Thank you for your care. Didn't take long to get in and out

I saw Dr. Luisa for UTI and kidney infection symptoms. I had a negative urinalysis which is common for me, and she assured me she would send it to the lab for a culture and the results would be back in the morning. I told her I have kidney pain and a fever, along with an history of severe kidney infections that have landed me in the hospital for weeks at a time, and she said it’s probably a virus, despite me having no other symptoms of a virus. No blood tests. Still no culture results 48 hours later so I called and found out SHE NEVER SENT MY SAMPLE FOR CULTURE. I am severely chronically ill and mostly bedridden and so I’m not able to go back in to pee in another cup, so I requested a call back from the office manager. If I do end up having an infection, it’s 100% on Dr. Luisa for dismissi

Heard the women at the front desk gossiping and making fun of patients loud enough for the whole waiting room to hear. They were basically making fun of patients calling in and not knowing what certain medicines are and basically acting like they are dumb for not knowing. Understand that if you come here you will get talked about and made fun of for not knowing as much as the people who work there.