Waycross Health & Rehabilitation

My dad was there for about 2 weeks. He stayed in the gown from the hospital for a week. He was out of pain medication for 4 days. He had a doctors appointment to get his staples out went to the appointment they admitted him in the hospital his leg was out of place he had to have another surgery. They called my mom at 12 at night to ask where my dad was. The hospital admitted him. I wanted to talk to my dad’s nurse she came in and didn’t know anything said she had to go read chart. Not the place to put a loved one! One day I was there a patient got locked in rehab room no one knew the code to get her out. They called several people to get code to get patient out.

Waycross Health and Rehab does a great job managing patients needing long term care. Thank you for your commitment to quality.

This place is a huge mess! The Top nursing staff in the office Rose, and Lisa I think are two of their names they are never working. Every time I come to visit a resident I love dearly in that place (I won’t name her to keep her safe) they are in the office laughing and having a good time. I once seen them telling the CNA’s what to do then walking off laughing. Going back to the office area to just chill. The residents are always sick and I mean sick with covid, and god knows what else. I’m trying to figure out how they get it when they don’t leave the building!?! My loved one is sick right now with Covid this is why I’m writing this I’m sick of it. Why are the infected residents doors open? Why are workers still at work sick? This place is a damn disgrace KEEP YOUR LOVE ONES AWAY FROM HE

My mother Inlaw was there her health declined so fast she had bad bed sores that wasn’t attending to she would always have 💩 on her with flies flying around her and the room would be so stink from her bowel movement I still have nightmares about that place the worst mistake was placing her in that facility I have pictures to prove the bed sores but I would never post them on line it was a awful experience and the staff wasn’t compassionate her clothes and personal items disappeared even lost her dentures I can go on and on I want to report them so bad I feel bad that my husband made a decision to place her there

My mother has been here since 2019, I have always been more than satisfied until now. I find my mother slumped over, her nails long and dirty, her nightgown up around her shoulders, she is forgotten at the end of the hall and I have pictures to prove this. When I talked to the Dire tor, she said I complained about her last room,which was not conducive to my mother's well being and said she was sorry that things weren't to my satisfaction! Not my satisfaction but what my mother deserves. If not for Lakeya who is doing her best to help my mother I would be considering moving her to another facility and if things aren't resolved I still will.